top of page
Frequently Asked Questions
-
What is SHREDZe?SHREDZe is your trusted partner in secure and environmentally responsible data destruction services, operating in California, USA. At SHREDZe, we prioritize your security and the planet's well-being, providing a seamless and reliable solution for your data destruction needs.
-
How can I ensure the security of my sensitive data during shredding?Our shredding services are conducted with the highest level of security and compliance, we provide a certificate of destruction along with a serialized report that details each hard drive destroyed for your records.
-
How do I schedule a service for shredding or E-waste service?To schedule a service, you can do it directly from the website, or contact our customer service team via phone or email. We will assist in scheduling a service at the best date for both parties
-
Do you pick up electronics and recycle them for free?We do offer a free pickup and recycling service for your e-waste, If you have 15 or more of the following items, such as computers, laptops, tablets, smartphones, servers, switches, and networking gear.
-
What industries do you service?SHREDZe offers services to every industry, from financial institutions to medical institutions and manufacturers.
-
Do your quotes include all costs, or are there hidden fees?Yes, there are no hidden fees in our pricing structure. We believe in transparency, and our quotes include all applicable costs related to the specified service. You can trust that the price you see is the price you pay, without any unexpected charges.
-
What payment methods do you accept?We accept a variety of payment methods, including checks, credit cards, and ACH bank transfer
-
Can I request a quote for services not listed on your website?Of course! If you require a service that is not listed on our website or in our standard offerings, please reach out to us with your specific needs, and we will do our best to accommodate your request
-
Can I mix different types of items (Hard Drives, Paper, and E-waste) in a single pickup?Absolutely! you can combine different types of items in a single pickup. Our staff will help tailor a solution for your shredding and e-waste needs.
-
How can I contact your customer support?Contacting our customer support is easy. You can reach us through the following methods: Phone: (714) 707-9994 Email: info@shredze.com
-
Where do you operate?We currently offer our services in California, ensuring secure and responsible data destruction and electronics recycling. We are also aiming to expand our operations to other states soon
-
When will I receive my Certificate of Destruction?The certificate of destruction will be sent out after 3-4 business days once the destruction process is completed.
-
What certifications do you have?We are certified by NAID, EPA, and CalRecycle, ensuring our operations meet the highest environmental standards and regulations.
![Background](https://static.wixstatic.com/media/c32bac_ba88f365f28342d5bbe26e34406fc29b~mv2.png/v1/fill/w_440,h_371,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/c32bac_ba88f365f28342d5bbe26e34406fc29b~mv2.png)
bottom of page